Privacy Policy
Last updated: January 17, 2026
At FLOWiGANTT, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Please also review our Terms of Service and Refund Policy.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address when you create an account
- Profile information and preferences
- Content you create, including projects, ideas, and documents
- Communication data when you contact us
Automatically Collected Information
When you use our service, we automatically collect certain information, including:
- Device information and browser type
- IP address and location data
- Usage patterns and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Personalize your experience and provide relevant content
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6. Third-Party Services and Data Sharing
Payment Processing
We use LemonSqueezy as our payment processor and merchant of record. When you make a purchase, LemonSqueezy collects and processes your payment information, including credit card details, billing address, and transaction data. LemonSqueezy handles tax collection, compliance, and payment processing on our behalf. Please review LemonSqueezy's Privacy Policy to understand how they handle your payment information.
Other Third-Party Services
Our service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- LemonSqueezy for payment processing and subscription management
- Service providers who assist us in operating our service (e.g., hosting, analytics)
- Legal authorities when required by law or to protect our rights
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at admin@flowigantt.xyz or through our contact form available on our website.